How to buy a premium video?
When watching a trailer of a premium video, you will see a link at the bottom that shows "Buy this video" plus the price and only when successfully purchased will you be able to watch the full content.
- Click on the price at the bottom right of the video page
- Input the details of a valid credit card
- Click on "Buy" at the bottom of the page
- You will receive a purchase confirmation email and the details of the purchase will also show on the "Transactions" tab on your account dashboard
- Visit the "Library" tab on your dashboard to see the premium videos you have purchased
Can I request a refund?
Any refund request is subject to approval.
Open a support ticket at http://support.brighteon.com and include the transaction details from the purchase confirmation you have received. Include your reason for requesting a refund and our support team will update you on the status of your request.